Airport Revenue News has named Deborah Ale Flint, director of aviation for the Port of Oakland, its Director of the Year in the small/medium airports category for 2013. Deborah was honored at the 2014 ARN AWARDS banquet, at the conclusion of the 10th Annual Airport Revenue News Conference & Exhibition in Orlando, Florida.

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Airport Revenue News has named Mario C. Diaz, director of aviation for the Houston Airport System, its Director of the Year in the large airports category for 2013. Mario was honored at the 2014 ARN AWARDS banquet, at the conclusion of the 10th Annual Airport Revenue News Conference & Exhibition in Orlando, Florida.

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Keynote Speaker: Jason Young, former corporate training leader, Southwest Airlines Southwest Airlines has given the business world a textbook example that providing fabulous customer service and maintaining high employee morale in a low-cost environment is possible – and indeed profitable in corporate America today. But what’s the real story? As a key developer of Southwest […]

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Key airport directors reveal their challenges in the near term, offer their insight on expectations for the industry over the next year, and reveal what priority concessions have in the overall revenue picture and their strategies going forward. Moderator: Greg Principato, immediate past president, Airports Council International-North America, and senior advisor, National Strategies LLC Speakers: […]

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The inclusion of more minority-owned, women-owned and Disadvantaged Business Enterprises in airports makes good business sense and reflects the communities and markets these airports serve. As the industry grows, airports continue to increase and expand, furthering the economic growth of communities. With this growth comes enormous opportunity, amounting to billions of dollars annually in construction, […]

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Keynote Speaker: Dennis Snow, distinguished former leadership executive, The Walt Disney Co. Dennis Snow has a passion for service excellence and has helped hundreds of organizations around the world achieve levels of service they never thought possible. Snow’s expertise originated and developed over 20 years with The Walt Disney Co., including leading a division of […]

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An esteemed panel of chefs and restaurateurs will reveal key trends taking place in the food industry and how the airport community can respond to the changes to drive business and profit from the resulting opportunities. Moderator: Ramon Lo, editorial director, Airport Revenue News Speakers: Ben Ford, executive chef and proprietor, Ford’s Filling Station; Lorena […]

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Participate in an engaged dialogue and discussion of best practices and share experiences in all aspects of property management. Network and connect with peers and brainstorm on how best to approach and succeed in managing terminals, parking garages, concessions spaces and other major facilities on airport property. Moderator: Ramon Lo, editorial director, Airport Revenue News […]

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